Shipping policy

SHIPPING POLICY

IXTAbox ships to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, and Åland. We do not ship to PO boxes.

Delivery from production is normally 2–3 weeks. Shipping time after dispatch is typically 2–3 business days within Scandinavia and 2–5 business days for the rest of Europe.

A fixed shipping cost is added to the product price at checkout.

International shipments to Norway and Switzerland require customs documentation (CN-23 form). As these countries are outside the European Union, orders may be subject to local import VAT and customs duties upon delivery, which are the responsibility of the customer.

Note for Norwegian customers: IXTAbox AB is registered in Norway as IXTABOX AB NUF (org. nr. 937 504 683), registered 10 September 2026. 

As all products are made to order, returns are not accepted. Damaged items must be reported immediately with photographic evidence to info@ixtabox.com.